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Hello, I'm glad i found your site on the web. I took my lazyboy recliner to a guy that said he was an upholsterer to have the sagging seat springs replaced. When he called and said it was ready and i got there, he had only added 4 straps about 1" wide.He had also added some more foam cushion. He assured me it would be like new, i paid him 65 bucks and left with it. When i got it home and sat in it it felt like i was sitting on basketball(maybe not quite that bad)but very uncomfortable.I called him back and he said to bring it back and he would get it right. I took it back and my son picked it back up the next day, and it seems he lossened the 4 straps a little, and told my son that i could compltely remove the straps by cutting them if i wanted to. The chair was still very uncomfortable so i cut the straps out, which makes it a little more comfortable but still hurts the butt after sitting in it for 20 or so minutes. I don't know why he did'nt just replace the springs like i told him to unless he did'nt have access to them. So anyway i'm kind of back where i started, and i'm not taking it back to him. I think i can replace them myself with your instructions if i can find the new ones. Can you please give me any info you might have as to where i might get the springs. I alredy tried the sites you recommended but the links don't work.....thanks for your help..Bill